Privacy
Privacy Policy
This Privacy Policy explains how S’coole Alpaca GmbH processes personal data in connection with this website, customer inquiries, and our cafรฉ business in Basel, Switzerland.
How We Handle Your Data
We aim to explain in a clear and transparent way what personal data we process, for what purposes, on what basis, how long we keep it, and what rights you may have under applicable Swiss data protection law and, where relevant, the GDPR.
Data we process
Personal Data We Receive
When you contact us, submit a form, send us an email, or otherwise communicate with us, we may process personal data such as your name, email address, phone number, and the contents of your message. We may also process technical data generated when you visit this website.
Purpose and basis
Why We Process Data
We process personal data to respond to inquiries, communicate with customers, provide website functionality, improve security and performance, and operate our business. Where required, processing is based on your consent, our legitimate interests, pre-contractual communication, or compliance with legal obligations. We do not sell personal data.
Your rights
Your Data Protection Rights
Subject to applicable law, you may have the right to request information about your personal data, ask for correction of inaccurate data, request deletion, restrict certain processing, or object to processing in specific cases. If the GDPR applies, you may also have the right to data portability and to withdraw consent at any time with future effect.
Details
Cookies, Services, and Retention
Our website may use cookies or similar technologies that are technically necessary, help us understand general website usage, or improve functionality. If we use third-party services such as maps, analytics, embedded content, or contact tools, those providers may process technical data such as IP address, browser information, device data, and usage details.
We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, to comply with legal obligations, or to protect our legitimate interests. We take appropriate technical and organizational measures to protect personal data, but no online transmission or storage system can be guaranteed to be completely secure.
Controller / responsible entity:
S’coole Alpaca GmbH
Responsible person: Cristian Lopez
Address: Beckenstrasse 10, 4056 Basel, Switzerland
Email: admin@scoolealpaca.ch
Phone: +41 77 274 55 00
We handle personal data with care, transparency, and respect.
S’coole Alpaca Coffee Shop
This Privacy Policy may be updated from time to time to reflect changes to our website, our services, or applicable legal requirements. The version published on this page is the current version. If you have questions about this Privacy Policy or the processing of your personal data, please contact us at admin@scoolealpaca.ch or by phone at +41 77 274 55 00. This text is provided for general information and does not replace individual legal advice.